Welcome to DavidCookOfficial.com!
Welcome to DavidCookOfficial.com!
It was an incredible journey for David on American Idol in 2008, we're so happy that we now have an opportunity for you to be part of it! DavidCookOfficial.com isn't your run of the mill website, it's a social network created for YOU the fans.
You can create your own profile in the Fanzone, upload photos and videos to your personal page, blog, send David messages, find friends in your area and so much more! David will be checking the site, interacting with fans, and listening to your suggestions to make the site the best it can be!
Have a question about the website? Contact RCAJosh, that's me! Gatekeeper and webmaster of all the news and content that makes DavidCookOfficial.com a fun, interactive environment for all of David's fans!
Be sure to check the site out for the latest:
- News & Events
- Personal blogs and vlogs from David
- Video clips, music videos
- Streaming audio
- Photo galleries
- Multimedia extras
- Exclusive content
We look forward to making YOUR website as fun and interactive as possible. Chats? Online concerts? Other ideas? Put ideas up in the forums! Let's make this site the best it can be.
Cheers,
Josh
---------------------------------------------------05/05/2009 UPDATE---------------------------------------------------
Thank you for continued patience as our staff troubleshoots the gamut of concerns you've raised since the 04/28/2009 site maintenance. As the comments and questions are coming fast and furious from all angles, please use THIS forum topic as the home of any technical support questions you may have as it's been quite the task to dig through the spread of misplaced news post comments, forums and private messages. With one location, we can expedite reporting and troubleshoot your requests!
Please know that the 4/28 update was not to change any of the current functions, but to ADD functions to the pre-existing tools you've grown accustomed to, with a few design tweaks. None of your content has been deleted or intentionally changed to work incorrectly, often times it's and extra dash or period in the developer code that makes the site go a little wonky for specific users.
Now that our staff has ironed out upwards of fifty (50) consistently reported issues since 4/28 that effected all users (if there's more PLEASE let us know if you're not alone), now we're moving onto your individual technical needs that we might not be seeing. Like you, the computers in our offices are different than those at your home or office. When making a post here, it's incredibly instrumental to us if you add your internet brower (Firefox, Internet Explorer 7, Safari etc.), operating system (OSX, Linux, Vista, Windows XP), timestamp (when the problem occurred) and where on the site it's happening (URL please: http://example.com/forum/forum-topic).
Bad example:
"JOSH! I can't delete my forum posts and because of an error I just posted 50 times and my signature is missing! Why are you ruining my life?!?!?!"
Good example:
"Josh, earlier today (3:14PM EST) on this forum: http://www.davidcookofficial.com/content/welcome-davidcookofficialcom I accidentally posted 50 times because I'm receiving a HTTP 500 Internal Server Error when I try to click Edit on my original post. I use Firefox Version 3.0.10 on a Microsoft Windows XP Dell computer. This is really, really frustrating, can you help?"
Rest assured, we're here to help! Users from all over the world have different computers and browsers and software and email servers and ISPs and.... it goes on and on. The more we know, the better we can help you!
So! Keep 'em comin', keep your cool, all is not lost, we're only 30% evil on our best day, promise 
- Josh

Comments for this Forum Topic
Does anyone ever respond to these messages at all? It reflects so poorly on David and the site. The lyrics for the songs on his album still are not back on the site despite multiple requests. The email function has never been fixed. But the worst part is no one responds as to whether they've even noticed these postings asking questions. I'm sure maintaining this site among the myriad of other sites RCA has is overwhelming. But if it weren't for FoolsApril there would be no one to communicate with it seems. A reply every once a month might be nice.
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Webnerds...can you please add back in the function so that private messages automatically can go to your email for notification?? I've missed 4 new messages on here because of that, and I don't avidly check this board every day, believe it or not.
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Has anyone been having trouble receiving their private messages? I have been expecting some and I don't know if they have been sent and I am not receiving them or if they just have not been sent. Kind of important and timely and a 'need to know' issue.
Thanks!
Since it's been awhile since anyone has complained about how hard it is to post on DCO, I will add my story.
I started trying to sign up on DCO yesterday, 9/6. It bombed at least 10 times.... meaning the captcha thingy said I didn't enter it correctly. Made me think there was something wrong with my eyes or brain. Of course, after 5 times I knew it wasn't me. So, I tried again today and after about 5 times it finally took, and for the life of me I cannot figure out what was different.
Then I tried to post in the 'tickets for sale' thread and it bombed a couple of times. I changed the spacing of sentences and some punctuation and it finally took.
Other posters below are right.... if I didn't have tickets to sell I would have given up and just continued to read the threads instead of participating. Who has time and patience for the aggravation?
Is this the way it's always going to be?
makerma45
~....receive that which is immeasurable, which is unnameable; and that is simplicity ~
Thought I'd add my technical issue - I usually stay logged in all the time, but was not logged in when I came on around noon today. I could not log in w/ my password. I figured maybe I forgot it so I went to the tab to request a new password. Got the link in my e-mail, clicked on it, entered my username and a new password. It still just said my username / password were invalid. I tried that a couple times. haven't got it to work yet.
So I decided to just try a new username. I entered the info for a new one, had to enter the 'Captcha'. I probably reentered the Captcha 35 to 40 times, knowing I was entering it correctly at least a few times! I finally gave up! I tried again a few hours later and finally got on.
But really - no new users are ever going to try 40 times to enter the Captcha code! How many people are getting turned away each day???
ETA: I've also had problems with Captcha on my other account's posts. I hate to even try to post anymore because you have to enter the code 5 to 10 times to get anything to post.
I want to back up brave closeyoureyes on all points made; things are becoming frustrating for many of us. Also, for so many loyal fans and, quoting closeyoureyes, "the most patient people in the world," not receiving any communication back for our inquiries is not a good thing. Last communication from you guys, 5/5?
I heard that it is a complicated task to change some of these things that apparently are part of a new package of software you decided to use, but it really has made things difficult on this side. Maybe it's time for yet another software change. The captcha ridiculousness, lack of message notification, and my personal peeve, the completely disorganized pm system, are sad changes.
Help. Please.
*captcha'd once
** captcha'd twice
***captcha'd three times (why am I trying yet again??)
**** captcha'd 4 times (I am not kidding.)
***** captcha'd 5 times and finally figured out it will keep doing it until I stop adding these. Pain in the neck!!!
Dear Josh
The great 'upgrade' was on 4/28, so it's 3 months later. But you guys have still not fxed the private message notification. And Captcha is becoming a major problem. Sometimes I think David Cook fans must be the most patient people in the world.
I guess I'm not. Because it's such a b*tch to try and post at DCO that I'm on the verge of giving up. Seriously guys, you need to do something about this. Because it's driving people of the site (I'm not the only one who feels like this, and some very regular posters have now all but disappeared from the board). If you can't fix captcha, turn it off until you figure out how to fix it.
ETA: While I'm struggling with captcha, I'll whine some more. It's a big problem for me, since I keep a couple of blogs/threads that I regard as a service to other DCO members, such as the Everything Thread (links to important and helpful threads on the board - since there's no indexing function on the board) and a Multimedia blog where I link all the multimedia of David (more extensive than Foolsapril64's wonderful Archive). And with captcha going at me with all guns blazing, I can't update them.
ETA: Seriously guys, PLEASE PLEASE PLEASE fix this!!!
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Innocuous comments like that are how it starts. Then a year later your soul and free will are in a box in Cook's basement. (tm Wheeziev)
Hello Webnerds! I'm just putting this here because I do not know where else to ask. I would really like to know the sales numbers for Light On. Is it a secret? I absolutely LOVE the song and am thinking it should be very close to platinum. If it IS a big sooper sekrit for whatever reason, could you guyz at least let everyone know when it DOES go Platinum sos we can have a par-tay? Thanks so much ~ Luvs ~ Patti
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thanks to allycook
Well... I didn't know where to start... and then i saw... "welcome to davidcookofficial.com" =)
Oh! so thanks to RCAJosh... for all the work you guys do here...
Hello everyone!! I'm from México and I'm new here...
Let me tell you i think we are in a great website and I'm glad i can be part of it!!!
Yeah!
Two thumbs up for putting the Philippine Flag there!
Thank you so much!
Filipino Fans are finally being noticed!
Don't worry, we are not about to loose that loyalty to DavidCook!
If it's alright to ask...
Pinoy fans represent!
Of all the people from different countries participating/joining DCO why only put 4 flags there representing only 4 nations?
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It's my Declaration, to anyone who's listening
You're my inspiration
omg, thanks for adding the philippines in the "choose your country" corner!!!!
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you make me fall forever with no end in sight. when everything around is broken could you tell me this felt right?
Hi! Help! I know you hard-working kids are already aware that the spam filter (aka Capt. Cha) has been quite the overachiever lately. Well, the Captain has finally immobilized me. I have started this lovely blog in which I'm compiling guitar chords for David Cook's songs. But, when I try to edit it, I don't even get the "please fill out the Captcha" message - my edits just get rejected altogether as spam. I'm using a Dell laptop and a Dell desktop, both with Windows XP, one with IE8 and one with IE7. Is there any way to remove me and/or just that blog from the Captain's naughty list so I can update it? Thx. NtC
Hi Guys!!
Question: I have three new friends on my profile page that do not show up on my "friends" page...I'd like to know who they are so I can "friend" them back...HELP!!!!
Thanks so much =D
Tish aka Zara2009
Help! We cannot edid our posts! It is a disaster! Ldynsrch said it well a few posts down. I hope you can fix this!
I understand that you are upgrading, but we are lost with editing and the delete button.
HELP!
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karen "would you sing my song at the top of your lungs..."
I'm having the same problem as the previous poster. My first time trying to post a forum topic, and I thought it was just me not being able to figure something out.
I cannot edit the Cookie Cutter Scrapbook, my pride and joy, my tribute to David. I have been doing this for 6 months. Why do you have all the extraneous forums listed. It keeps telling me I have to pick a forum and so cannot edit. I edit this all the time.
http://www.davidcookofficial.com/content/new-41909-baby-in-blue-cookie-c...
Please fix this.
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Why are all these here on the edit page?
There is one that allows you to pick the DCO forum you want, but then there are all these that don't even work. So when you go to edit, it won't allow you to.
Thanks,
Vicki
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http://www.myspace.com/ladynsearch
http://tinyurl.com/Keeper-of-DCO-Scrapbook
Whatever you did, it's working. This site was so slow it was painful. Thanks for fixing it.
I am not sure where to post this, so I've chosen this thread. I do hope that David Cook reads his fansite, it would be amiss if he did not touch base on a weekly timeline at least. I have been a DC cook from the get-go, and I think he's wonderful, charming and a well-rounded everything. He's got the total package as we all get that.
Today, I need to express that in light of the passing of one of the most incredible entertainers in the entire world, MICHAEL JACKSON, that I know David Cook would find this an imeasurable loss to the music industry. I would like to see him post something about this icon, one who he said he enjoyed his music during the AI, and especially sang Cornell's version, and much better IMO, Billy Jean, just how much Michael Jackson's influence has been on all the pop, rap, rock, stage - the man was front and center all the way. There will never be an entertainer, a legend as amazing as Michael Jackson for all that he has given the music world. You can't think about the other crap that surrounds his obviously difficult upbringing and life, but his AMAZING contribution to the world of charity, of giving his words through music which he couldn't through conversation - Please, as fans of David Cook, please pay your respects to this entertainer through DC's site. I think it's appropriate.
The interview with Larry King, DC said that he wants to be the biggest entertainer of all - well, it's going to take a whole lot of work, and I'm not sure there could be shoes to fill in some of the true iconic legends this world has offered, but it's sure worth a shot.
RIP Michael Jackson. As a true fan of David Cook, I know he feels this loss, but I would certainly be one of many fans who would appreciate hearing this from David, too.
Thanks for the brief thought on a dark day in music history.
My name is Cindy, aka ~Funibonz ~, from So. Cal.
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hi every one i new one \
اhi guys ً how are you
Josh, Hi,
Any chance of an update on progress made with some of the issues we've raised? If, for example, it just won't be possible to be notified whether we have a message waiting, or for the delete button to return (these, I think, are two of the biggest wishes for fixes that people have), a word of explanation would really help us to bear with it.
Thanks very much,
o.y.y.
Hi Josh,
On the Home page, under the announcement about David being nominated for two Teen Choice Awards, there is a place where it says "click here to vote" in red. When I click on that, I get the response "Page Not Found". Can that link be fixed? Thanks much!
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mainedcfan
Do you know why the Cincinnati area concert - July 20 at Madison Theater in Covington, KY is not posted under events?
THANKS!
Any idea why David's July 20th concert in Covington, KY at the Madison Theater is not posted under Events? Thanks!!
ok...what's the deal? today now I have yet someone elses info on my profile page. What is going on?
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thanks to allycook
I would like to say THANK YOU too! BUT!!! for about the 5th time I have someone elses Why I am a Fan, Pictures, and Friends! ??? ~ Patti =)
thanks to allycook
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Hi Josh and WebNerds,
Since you get so many requests, questions, and complaints, I thought I'd take a minute to say
THANK YOU!
For all that you guys do to keep us happy and entertained.
Hi, I'm sure this has been brought up already, but can you bring back the function that tells us when someone has added us as a friend? I've noticed the number of people who've added me as friends has gone up, but I have no idea who added me because they don't show up on my friends list.
Thanks,
Lori
P.S. Thanks for all the work that goes into keeping this site going.
Hi, Josh and the Web Nerd Team. So, just now (Mon 5/25/09, 07:30 EST), I noticed that my "why I'm a fan", "favorite lyric," and "friends" were not mine at all, and I was "not authorized" to edit them. (IE7, Windows XP, Dell notebook computer). But, wait! There's more. I just went back to the profile page now to make sure (07:45 EST), and it's all back to normal. Is the server doing this on its own? Are you kids working at 7AM on Memorial Day to make sure the David Cook website is running smoothly? I don't know which to hope for. Anyway, thanks for all the hard work! Peace.
I am still having many problems with the site
1. You cant delete blogs that you may no longer want on your page.
2. There appears to be no area on the profile page where you can post a private message that only appears on your profile page not as a blog. Tonight I posted two personal messages to my profile page that went out to the community blog and I cant delete them. (Race for Hope & To David For Adam)
I would appricate your attention and a delete button! As this may seem unappropriate to DCO.
I hope that 5 things are going to go back to the way they were before:
1. A message showing on all pages when we have messages holding.
2. User name showing in green when they are on-line.
3. Unread messages showing "new" in red.
4. Having my "sig" show up with every post automatically.
5. A delete button.
Thank you,
Maria
** My thoughts too.**
Thank you,
Dee
Hi Josh and other WNs,
I know you are likely all huddled working on this stuff and thanks for that. Would like to stress agreement with ILoveDCyes below: message situation was infinitely better before the change and please make a priority getting us notification, if you can't by email, at least when we log on. And the return of the delete button, on messages and otherwise, also really important.
I know I'm not telling you anything new, but I (we) have to share our problems with someone!
Thanks again. Looking forward to whatever fixes you guys are able to work out.
When I check my private messages, I get different messages if I click on My Profile as opposed to clicking on my user name.
Hi...I also want my videos, signature, etc back. Thanks
In PM, all the sent messages are mixed in with the received ones. We used to be able to delete a whole bunch at a time, now have to delete each sent message, or received one. It takes forever. Will you be going back to the way it was? All the sent ones together, all the new ones, the folders?
We need the delete button on topics and replies also.
Karen in CT
Just throwing this out there... some of us have pictures missing on our profiles. It says "no photos posted."
Thanks!
Lag times, "Why I'm a Fan" and friend lists should be fixed now.
PLEASE let me know if that's working. Thanks!
Josh
I thought the problems were fixed but on my profile page, the Why I am a David Cook fan that is on my page is not mine. When I click edit, it says I am not authorized to edit this page! Also the Favorite Lyric is not mine or the My Friends! Please fix again. My Photos are gone too. Thanks!
Josh, today (May 18 16:41 EST) on this forum: http://www.davidcookofficial.com/content/dwop-david-without-pity-we-snar... response time was worse than 2 1/2 minutes. I use IE Version 7.0.5730.13 on a Microsoft Windows XP Dell computer. There were about 625 fans on the site at the time. I just upgraded to the fastest high-speed cable connection Cox provides. My virus checker claims I'm clean. I cleared my temporary files.
You're going to get hit with many, many more than 625 fans on Wednesday. Crossing my fingers.
Keep up with the good work. Aloha.
Josh,
the 45 issues that have been categorized and prioritized.. would it be too much to ask for a list of things that are "under construction"? That would help both you, the Web Nerds and us, fans. We wouldn't have to bother you with unnecessary PM's..
I'm p***ed off with my "profile/avi pic that others can see but I can't" issue that I've been struggling with for some time now. It would be so much easier to know someone is taking care of it some time in the future.
Thank you for your hard work for this wonderful site.
iVE UPDATED my May 10th problems on May 14th and added a very serious one. Please guys.. Privacy in PMs is not up for discussion. NyCarole